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service innovation

# Episode Title Description People Date
1 Cre-AI-tivity: Make the machine work 4u First in a trilogy explores the impact of AI on story creation and reception. We learn how machines enable audiences to experience the humanity of fictional characters. Yet a ‘rhetoric of innovation’ gets in the way of understanding what is happening. Abigail Williams, Jussi Ängeslevä, Carl Schoenfeld 06 May 2021
2 Service-delivery innovations: Perspectives on medical innovation in the UK Innovations in service-delivery can improve efficiency, but they may be resisted before they are accepted. What can be done to manage this? Steve Fairman, Colin Mayer, Matthew Harris 04 Nov 2009