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customers

# Episode Title Description People Date
1 Neo banks vs traditional banks - Are we witnessing disruption in the banking industry? Can banks survive without caring about customers? Tom Blomfield, Alice Truswell 06 Feb 2019
2 Building a Business: Marketing: Creating and Keeping Customers Jonathan Reynolds (Academic Director of the Oxford Institute of Retail Management) discusses principles of marketing, including using the internet and social media. Jonathan Reynolds 24 Mar 2011