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Effective learning from serious incidents

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Duration: 0:36:40 | Added: 11 Feb 2020
Dr Helen Higham delivers a talk on the human factors approach to incident analysis.

Dr Helen Higham is Consultant Anaesthetist at Oxford University Hospitals NHS Foundation Trust, Director of OxSTaR, the University of Oxford’s Simulation Centre, and co-director of the Patient Safety Academy at the Nuffield Department of Surgical Sciences.

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