This lecture by Sara Ahmed draws on interviews conducted with staff and students who have made complaints within universities that relate to unfair, unjust or unequal working conditions and to abuses of power such as sexual and racial harassment.
Closing the Door: Complaint as Diversity Work
It approaches complaint as a form of diversity work: the work some have to do in order to be accommodated. Making a complaint requires becoming an institutional mechanic: you have to work out how to get a complaint through a system. It is because of the difficulty of getting through that complaints often end up being about the system. The lecture explores the significance of how complaints happen 'behind closed doors,' and shows how doors are often closed even when they appear to be opened.
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The University of Oxford is home to an impressive range and depth of research activities in the Humanities. TORCH | The Oxford Research Centre in the Humanities is a major new initiative that seeks to build on this heritage and to stimulate and support research that transcends disciplinary and institutional boundaries. Here we feature some of the networks and programmes, as well as recordings of events, and offer insights into the research that they make possible.